PRIVACY POLICY

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WE ARE COMMITTED TO ONLINE PRIVACY

Our team at The Real Estate Creative Studio cares about your online privacy as well as creating a stunning digital space for you. For this reason, we would like to take a few moments to make sure you understand what we do with your personal information and to remind you that you have the right to control what is shared online. 

 

Clearly, these privacy policies are as dull as dark walls. Nevertheless, by continuing to use our services, you agree to allow us to use your information as described in this privacy policy (the "Policy"), which is why you should read the whole thing. Privacy is a top priority for us! Nonetheless, if you disagree, we will be sorry to lose you.

 

SERVICES THIS POLICY COVERS

The following Policy applies to most of the online services owned and operated by The Real Estate Creative Studio, including this website and our social media accounts. It does not apply to companies not owned by The Real Estate Creative Studio. We may occasionally display links to the website or services of other companies. By clicking on one of these links, you are leaving The Real Estate Creative Studio and entering an area where the terms and conditions of this Policy are no longer valid. In this case, we recommend that you add the other company's privacy policy to your nightly routine to ensure that you understand how your information is being used.

 

HOW DO YOU DEFINE PERSONAL INFORMATION?

Any information that can be used to identify an individual personally is considered personal information. Name, email address, social security number, phone number,  residential address, and credit card details are all considered personal information. Personal information can also include interests, economic status, customer numbers, IP addresses, geolocations, education, and job titles if these factors are combined in a way that permits the identification of the individual. 

 

COLLECTING PERSONAL INFORMATION AT THE REAL ESTATE CREATIVE STUDIO

Our only way to collect your personal information is if you say it is completely okay for us to use it. Our collection, use, and storage of your personal information is voluntarily authorized by:

Create an online account via this website to purchase a package of templates from The Real Estate Creative Studio. By creating an account, you can make purchases, manage your purchases, and access support content. You must enter your name, address, email address, phone number, and password in order to create an online account.  Our website has access to all your personal information, including your passwords, however, we do not encrypt your passwords. 

 

*Providing the information directly to us: We may require specific information from you in order to provide our design services effectively or help you with a particular inquiry. It may be that you provide us with information on your own accord, whether that is through our tech support sessions or our online services. In both cases, your consent is being given for us to collect, use, and store your personal information. We will use your information to answer your inquiries, use the “contact us” form on our website, purchase a template, or complete our client intake form, interact with our support or customer service teams, or comment on social media. It is important to realize that our social media platforms are public. Anyone can see what is posted so don’t post anything you wouldn’t want someone else to see.

 

You agree that we may collect information from you when you interact with our online services, such as your IP address, browser type, geolocation, device type, the frequency of your visits to our online services, and the type of network connection you are using while you use our online services. Our website uses third-party services, including cookies and Google Analytics, to  collect this information. This Policy is prominently displayed on our home page, which directs you to the content explaining how and why we collect information. All information that we receive is pseudonymized and aggregated. In other words, we won't to know who was using our website many times throughout the day - not that anyone could fault you for that! If you are subject to legal requirements, we may be required to reveal your identity in some circumstances to law enforcement or regulatory authorities.

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CAN I GET A COOKIE?!

 

Please relax; there are no nuts in these cookies! Through your browser, we transfer these cookies to your computer's hard drive. 

 

Our site uses both session cookies and persistent cookies. Session cookies disappear when you exit the browser, while persistent cookies remain until you remove them manually. 

 

In general, cookies are used to make sure that our website works smoothly. We also use them to analyze things such as how many people visit our website, what kind of devices are used to browse it, how visitors ended up on our site, and the country from which they come. You probably already know that cookies can also serve to display ads relevant to your interests. Targeted advertising is sometimes used on our website and on other platforms like Facebook and Instagram. Cookies collect information about your interests and browsing habits as part of targeted advertising. Marketing to target audiences is one of the ways we reach out to audiences we hope will be interested in our services. The Real Estate Creative Studio may, therefore, display advertising on its website and other social media profiles that are associated with 'paid' or 'sponsored' status. The only targeted advertising we sell is to ourselves; we only use targeted advertising to market our own products. 

 

What options do I have to block cookies? You can stop some types of cookies from being activated or stop your computer from accepting cookies through most browsers. Our website may not function properly if you block cookies, and some online features may not be available to you. You can opt out of targeted advertising if that is your main concern by going to the following links:

 

Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://adssettings.google.com
Digital Advertising Alliance - http://optout.aboutads.info/ 

You can check out www.allaboutcookies.org to learn more about the cookies!
 

WHAT ABOUT MY CREDIT CARD INFORMATION?

Accepting credit card payments online is a great convenience for us. This is an easy-to-use solution that's fast, convenient, and easy to understand. Although we understand that providing credit card information online can sometimes feel a bit risky, we appreciate your trust. Credit card transactions are processed through third parties that are PCI compliant, and your credit card information is never seen by us. We currently use Stripe to process credit card transactions. 

 

 

THE REAL ESTATE CREATIVE STUDIO COLLECTS PERSONAL INFORMATION FOR THE FOLLOWING REASONS:

To be clear, we are not a Big Brother company. Your information is never sold, rented, traded, or otherwise misused. Your information is only used for the following purposes:

 

·               Adapting content and features online to the needs of each individual;

·               To perform or enforce your contract with us;

·               Providing you with efficient access to information;

·               Improving, monitoring, and testing our services;

·               Address misappropriation of our services, investigate it, and prevent further misuse;

·               Gaining a better understanding of the types of people who use our services and better marketing to those people;

·               To make it easier for you to contact us;

·               To offer you the option to purchase any of our template packages;

·               For participation in social sharing;

·               Qualifying your inquiries and presenting your requests;

·               Comply with regulatory requirements and law enforcement;

·               To contact you regarding our services and features.

 

 


SHARING YOUR DATA WITH OTHER PEOPLE

There may be situations where we must share your information even though we aim to limit whom we share it with. The following ways we share your information with third parties:

 

We at The Real Estate Creative Studio are a small team of talented individuals that really are more like a family! It is normal for us to require backup and use other trusted individuals and companies to assist us. Whenever someone works for us, they act on our behalf. If one of our agents needs access to your personal information for a particular task, they must also comply with our privacy rules and limit their use to what is necessary.  

 

To make our job a little easier, we use third-party software and apps. It is possible for these apps to store, process, or share some personal information. Among some of the programs, we are currently using are Gmail, MailChimp, Google Analytics, Dropbox, Google Drive,  Stripe, Tailwind, and Wix

 

We reserve the right to transfer your information to a new owner if we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of major assets. Any substantial change in our ownership or transfer of your personal information will be notified to you in advance.

 

·Law Enforcement: On occasion, we may need to share your personal information with law enforcement. When it is necessary to protect our business or our clients, we will only share your information when we believe, in good faith, that doing so is necessary. Example: We must report information when we believe fraud or misappropriation has occurred, when we believe that our property or safety, or a client's property or safety, is at risk, or when a legal warrant or subpoena has been issued. Fraud cases may also require that we share your information with investigative authorities and banks.

 

 

EMAIL POLICY

Choosing not to receive these emails: At The Real Estate Creative Studio, we enjoy keeping you informed of all the exciting things at our creative studio. It means that the email address you provided us for this purpose has been given your consent by either clicking an opt-in box or by letting us know otherwise. You can unsubscribe from these emails at any time by clicking 'unsubscribe,' although we cannot promise our hearts won’t break.

 

Emails you will not be able to opt-out of: Sometimes you won’t have the option to unsubscribe from emails that we send you. The email will only be delivered to you if it contains an important message. For example, we may send you an email, whenever changes to this Policy occur, or once payment has been received. 

 


 

PERSONAL INFORMATION RETENTION & YOUR RIGHTS

At The Real Estate Creative Studio, we understand the importance of letting go of the outdated and obsolete. That’s why we only keep your personal information for as long as necessary to provide our services. We also respect your right to request at any time for us to:

  • Give you access to any personal information that we have processed;

  • Correct any personal information that may have been incorrectly processed;

  • Delete your personal information from our storage systems;

  • Transfer your personal information to another service, when technically feasible; and

  • Stop using your personal information in specific ways, by withdrawing the consent you have given us.

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We will always do our best to comply with your requests. However, sometimes there may be legal or contractual duties that stop us from being able to fulfill your wishes. For example, we may need to retain certain information to comply with our tax reporting obligations, or if the information is part of an active investigation, we may not be able to remove it from our systems straight away. Regardless, we will always respond to your requests and let you know the situation. 

STORAGE & PROCESSING OF YOUR INFORMATION

Since The Real Estate Creative Studio is headquartered in the United States, most of our data is stored and processed there, but at times, some of it is stored in foreign countries. To ensure that your information isn't lost, we also use some third-party cloud storage services and apps, which may store and transfer your information outside of the United States.

THIRD-PARTY SOFTWARE & APPS LIABILITY

 

Our company makes every effort to use the best software and apps when it comes to using third-party software. We check out the company's security standards before storing, sharing, and processing your personal information with them.. This Policy includes links to third-party websites and apps that we currently use. We strongly recommend that you take the time to read their privacy policies, as we are not liable for any breach of privacy or data security caused by their negligence.

 

WHEN IT COMES TO DATA SAFETY

​ The systems and procedures we have in place safeguard your information physically, electronically, and managerially. Unfortunately, no online system can guarantee that your information is 100% secure. The use of antivirus software, restricting computer access, and changing your passwords from "123abc" can help make sure that your information is not compromised by viruses or system failures. In the unlikely event that your personal information is compromised due to a security breach on our end, we will be sure to notify you as soon as reasonably possible.

CHILDREN'S PROTECTION

 

Children under the age of 13 should not use our services. If we become aware that we have collected personal information from anyone under this age limit, we immediately delete it. The 0-12-year-old children out there, thinking about their real estate design future, do have our admiration. You must have the permission of your parent or guardian to access our online services if you are 13 or younger. It is also important to keep in mind that your country may have stricter age restrictions if you live outside the United States. Although you may be older than 13, there is a chance you won't be legally allowed to access our online services. Moreover, in order to purchase any of the template packages we offer, you must be over the age of 18. 

MODIFICATIONS TO THIS POLICY

Our lives change as the times do. As the laws surrounding privacy evolve and our privacy practices change, we may modify this Policy. You can see when this Policy was last revised at the top of this document. We will send you an email if we think a change we are making will materially impact how we use your information. Other minor changes we make to our privacy practices will be reflected in an updated policy, and it is your responsibility to check our policy periodically to ensure you have understood it. We will use your information in just the ways described in the updated policy if you continue to access or use our services after the policy is revised. 

RESOLUTION OF DISPUTES

Rock, Paper, Scissors are used to resolve disagreements over our privacy practices. Using our services constitutes an agreement that if rock,paper,scissors does not bring both parties together, then independent mediation and/or arbitration will be employed to settle the dispute before going to court. All mediation and arbitration costs will be shared between us, except for attorney fees, which each of us will pay individually.   

GET IN TOUCH WITH THE REAL ESTATE CREATIVE STUDIO

Well done! You made it all the way to the end! We welcome any questions that you might have regarding our use of your personal information, though. 


The Real Estate Creative Studio
info@therealestatecreativestudio.com

 

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